Frequently Asked Questions


Is there a Delivery Charge?

No. The delivery charge (£5.50) is included in the price. FREE delivery to the UK.

Our next Delivery dates

 Friday/Saturday 16th/17th March 2018.
 Friday/Saturday 13th/14th April 2018.

Your burger box will be shipped on a Thursday to arrive on  the Friday, ready to enjoy over the weekend. Some boxes maybe arrive on the Saturday. 
An email reminder will be sent prior to shipping. 
Please contact us if you would like your box delivered on a specific date. 

We recommend that you order every month in order so you don't miss out on loads of different goodies. 

How do I know if my Order went through?

You will receive confirmation of your order including any additional requests.

What if I'm out when my box is delivered?

If you're not at home, we ask the courier to leave it with a neighbour. It may be worth leaving a note indicating your 'safe place'.

myBURGERbox cannot accept responsibility for any items which go missing after delivery.

Do I have to eat my burger as soon as it arrives?

No, although you may want to. We use chilled packaging, which will keep your goods at the right temperature for up to 48 hours.
When you unpack your box, simply refrigerate as normal. Products will show a best before and/or use by date.

Can I purchase myBURGERbox as a gift? 

 Yes. What a fantastic idea! 
You can buy a Gift Voucher on our Shop page & it will be emailed to you. Just print it off or forward to the  lucky recipient. The recipient can either redeem their voucher at checkout or email us. T

Alternatively, you can order myBURGERbox & we'll send it to them, as a surprise. Please comment in notes at checkout if it is a surprise and/or Gift.  

What if I have a Special diet?

(Vegetarian, Gluten-free, Allergies etc)

We would like to offer these options, but cannot at present. Please share with us any British products which you recommend.
Drop us a tweet or email to tell us what you'd like and hopefully we'll see you soon!

If you have a special request, please get in touch in the comments section on the checkout page or email us.

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